Privacy policy & Terms of Service

Certainly. Here’s a globally compliant version of the Privacy Policy and Terms of Service for www.rheodive.com. This version is written to be respectful of major privacy frameworks and consumer protection laws worldwide — including GDPR (EU/UK), CCPA (California), LGPD (Brazil), PIPEDA (Canada), and other emerging global standards.

🌍 Privacy Policy

Effective Date: [Insert Date]

At Rheo Dive, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information across all regions and in compliance with international data protection laws.

1. What Information We Collect

We may collect the following information when you use our services or website:

Personal Data: Name, email, phone number, nationality, health declarations, dive certification details, emergency contacts, booking information.
Technical Data: IP address, device type, browser, location, pages viewed, and time spent on the site.
Cookies & Tracking Technologies: We use cookies and similar tools to enhance user experience and analyze website traffic. You can manage your cookie preferences via your browser.

2. Why We Collect Your Information

We collect your data to:

Confirm and manage bookings
Send service-related notifications (e.g., confirmations, changes, emergencies)
Respond to your inquiries
Improve our website and services
Send promotional communications (only with your explicit consent)
Fulfill legal or regulatory obligations

3. Legal Basis for Processing (Where Required)

We process your personal data based on one or more of the following legal grounds:

Your consent
The necessity to perform a contract (e.g., dive booking)
Compliance with legal obligations
Our legitimate interests (such as safety, analytics, fraud prevention)

4. Sharing Your Data

We may share your data with:

Trusted third-party providers (e.g., payment processors, medical professionals in emergencies)
Regulatory authorities, when legally required
Local dive operators or instructors, where applicable to your booking

We do not sell your data under any circumstances.

5. International Data Transfers

As a globally operating dive company, we may transfer your data across borders. We take steps to ensure any international transfers comply with applicable privacy laws and that appropriate safeguards are in place.

6. Your Privacy Rights

You may have the right to:

Access your data
Correct or update inaccurate data
Request deletion of your data
Object to or limit data processing
Withdraw consent at any time (for non-essential uses like marketing)
Lodge a complaint with your local data protection authority

To exercise your rights, contact us at: [[email protected]]

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, or as required by law.

8. Data Security

We implement robust security measures (encryption, access controls, secure backups) to protect your personal data against unauthorized access, loss, or misuse.

9. Children’s Privacy

Our services are not directed to anyone under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

10. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for their privacy practices and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. You will always find the latest version on this page with the updated effective date.

12. Contact Us

For any privacy-related questions or requests, contact us at:

📧 Email: [[email protected]]
📍 Address: 67 hedgerow cir Honeoye falls NY 14472
📞 Phone: [+1 (585) 278 8762]

🌐 Terms of Service

Effective Date: [Insert Date]

Welcome to www.rheodive.com. These Terms of Service (“Terms”) govern your use of our website and services, regardless of your location. By using our site, you agree to these Terms in full.

1. Use of Our Website

You agree to use this site lawfully and respectfully. You must not:

Use the site for fraudulent or harmful purposes
Interfere with its functionality or security
Attempt unauthorized access to systems or data
Post false information or impersonate another person

2. Bookings and Payments

When booking with Rheo Dive:

You confirm that all details are accurate and that you are physically and legally fit to participate
You agree to the terms specific to your activity (e.g., cancellation policy, required documentation)
Payment terms and conditions are clearly stated during the booking process

We reserve the right to cancel bookings if safety standards or required paperwork (e.g., medical forms, certifications) are not met.

3. Eligibility to Participate

You must be:

Of legal age (or accompanied by a guardian)
Medically fit for diving activities (we may require a medical clearance)
Certified (for certain activities), or enrolled in a recognized training program

We reserve the right to deny service if safety concerns or legal requirements are not met.

4. Liability & Risk

Participation in scuba diving involves inherent risks. You agree to:

Read and sign all applicable liability waivers
Follow safety instructions provided by instructors and dive professionals
Acknowledge that diving involves physical activity and environmental hazards

Rheo Dive is not liable for injury, loss, or damage unless caused by proven negligence.

5. Intellectual Property

All content on www.rheodive.com—including text, graphics, photos, videos, and logos—is protected under international copyright and trademark laws. You may not reuse, reproduce, or distribute our content without written consent.

6. Disclaimers

We provide the site “as is.” We make no guarantees that:

The site will be uninterrupted or error-free
The content is fully accurate or complete at all times
Linked third-party content is reliable or safe

7. Governing Law & Jurisdiction

These Terms are governed by international principles and the local laws of the country where the dive activity occurs. Disputes shall be resolved in the jurisdiction where the services were rendered, unless otherwise agreed.

8. Changes to These Terms

We may update these Terms at any time. Any changes will take effect immediately once posted on this page. Your continued use of our website indicates your acceptance of the updated terms.

9. Contact Us

If you have any questions about these Terms, please contact us: